Email is the fastest way to reach us and it is the only channel we monitor, so everything ends up in one place and nothing gets lost between systems.
Operating address is published once premises verification completes. We would rather publish nothing than publish a number that does not reach us.
Include your order number. If it is about a damaged delivery, attach the photographs and the Bill of Lading with the damage noted on it, because that document is what a freight claim is built on.
Questions we cannot answer: what is inside a specific load, what it is worth at retail, or what you should expect to resell it for. Those are set out on the FAQ and the answer does not change.